1. Acceptance of Terms:
By using the website or services, you agree to these terms of use. If you do not agree with any part of these terms, do not use our services.
2. Use of Services and Availability:
2.1 The manager of the website does not guarantee that the platform is always compatible with the hardware and software used by each customer, is always available, functions without interruptions at any specific time, or is always protected from viruses, disruptions, or security breaches. The website manager provides the platform, its content, and/or features on an “as is” and “as available” basis.
2.2 The manager of the website is not responsible for any potential damages resulting from the operation or non-operation of the platform or its use.
3. Subscription and Billing: By subscribing to our paid services, you agree to pay all fees and costs associated with the service. Personal information related to billing must be accurate and up-to-date.
4. Cancellation and Refund: Cancellation and refund are organized according to the policy Refund and Cancellation Policy for Digital Subscription
5. Misuse:
5.1 Prohibited Activities: You agree not to engage in any activities that violate these terms, including, but not limited to:
a. Unauthorized Access: Attempting unauthorized access to our platform, servers, or software to disrupt or threaten their security without proper authorization.
b. Harassment and Intimidation: Engaging in any form of harassment, bullying, or intimidation towards other users, our employees, or individuals associated with our platform.
c. Criminal Activities: Engaging in criminal activities, including, but not limited to, spreading malware, phishing attacks, or attempting to exploit vulnerabilities in our platform or software.
d. Misrepresentation: Providing false or misleading information during the registration process, representing other individuals, or using a false identity.
5.2 Reporting Violations:
Upon finding a user violating the rules, you agree to promptly report the violation to the email address support@tascu.com providing relevant details and/or evidence to initiate an investigation.
5.3 Investigation and Actions:
Upon receiving a report or discovering potential violations, we reserve the right to:
a. Investigation: Conduct a thorough investigation into the reported misuse or potential violations.
b. Action: Take necessary measures, including but not limited to issuing warnings, closing or terminating access to our platform and software.
c. Legal Measures: Cooperate with law enforcement if the user’s behavior violating the rules is unlawful or poses a threat to the security of our platform or its users.
5.4 Appeals Process:
Users have the option to file a complaint for disciplinary measures. To file a complaint, contact us at support@tascu.com providing a detailed explanation and all supporting evidence.
5.5 Termination of Services:
In cases of severe or repeated violations, the manager of the website reserves the right to terminate your access to our platform, cancel the validity of the subscription, and take legal measures if necessary.
5.6 Refund for Misuse:
Users who have violated these terms cannot request a refund for the already paid subscription fee.
6. Privacy Policy:
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy terms.
7. Intellectual Property: All content and materials available on the website are protected by intellectual property laws, and the use of content for any commercial or non-commercial purposes without our written consent is prohibited.
8. Termination of Services: We reserve the right to terminate or suspend your account and access to our services at our discretion, without prior notice, if you violate these terms or go against the principles of good practices. Termination or suspension may occur for any reason related to the misuse of services.
9. Changes to Terms: We reserve the right to change these terms at any time. Changes will take effect immediately upon publication. By continuing to use the services after such changes, you agree to the modified terms.
If you have any questions or concerns about these terms, please contact us at support@tascu.com.